Product analytics
Activation, funnels and time-to-value measurement for product-led onboarding.
Frequently asked questions
How do product analytics tools help onboarding?
They measure whether onboarding works: activation events, funnels, feature adoption and time-to-value. That tells you where new users stall between signup and first value so you can fix the right step.
Read next
How teams put product analytics to work in real onboarding.
- Guide · 13 min readCustomer onboarding KPIs: the metrics that actually predict success (and the ones that don't)Most onboarding dashboards are full of numbers that feel productive to track and tell you nothing about whether a customer will still be here next year. The metrics that actually predict outcomes, how to measure them, and where the vanity metrics are hiding in plain sight.
- Guide · 11 min readHow to track customer engagement during onboarding (and what the numbers actually tell you)Task completion tells you what got done. Engagement tells you whether the customer is still showing up. The metrics that predict churn months before a renewal conversation, and how to act on them.
- Playbook · 14 min readHow to reduce time to value in customer onboarding (most delay isn't yours)Most onboarding delay is created on the customer's side of the table. A practical method for finding where the time goes and designing the delay out.